WHATSAPP NEWSLETTER

INCREASE CUSTOMER LOYALTY WITH WHATSAPP
I can find your guests 🕵️ where they are most active: on WhatsApp, the most widely used communication channel in the world. Hoteliers who have started using WhatsApp for communication have been able to increase their turnover up to twelvefold.
86% Opening rate
E-mail 42% vs. WhatsApp 86%
35% Conversion rate
E-mail 21% vs. WhatsApp 35%
10.31€ Revenue per message
E-mail 1.02 € vs. WhatsApp 10.31 €.

[Increase in Sales]

Communication via WhatsApp: How to be closer to your guests

Chat with your guests via the channel they prefer. From my backend, you can send newsletters via WhatsApp and even reply in real time. All you have to do is integrate your WhatsApp business number and you can manage everything from one platform. WhatsApp guarantees you higher open rates (up to 86%) and conversion rates (up to 35%) than traditional communication channels such as emails. 📧

 

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[Personalized and Direct Communication] 

WhatsApp newsletter: the benefits for you and your guests

WhatsApp newsletters allow you to stay close to your guests, which increases their interest and strengthens their loyalty through personalised communication. With the omnichannel inbox, you can bundle all conversations in one place 📬, which optimises processing and decreases reaction time. In addition, integration with your PMS allows you to fully use the potential of your contacts to create highly personalised campaigns. The result? Open rates of up to 86% and conversion rates of up to 35%: significantly higher than with traditional channels.

[Centralized Communication Management]

All conversations under control

All conversations with your guests are centralised in my backend, regardless of which channel they come from: email, Messenger or WhatsApp. You can reply via any channel directly from the backend (or let me reply automatically). This keeps all conversations centralised, archived and easily accessible. The omnichannel inbox 🗃️ is essential for a successful communication management and a positive, smooth Guest Experience.
Omnichannel-Inbox-72PPI

+1,280% TURNOVER WITH WHATSAPP 💸

Unbelievable, but true: newsletters sent via WhatsApp are not only opened twice as often, they also lead to more bookings and sales of additional services. As a result, they generate around 12x more* turnover per message than a traditional email newsletter.

 

*Source: average results of Re:Guest clients, 2024

You may be wondering...

I always have an open ear for your questions. Here's a brief overview of the advantages of my WhatsApp newsletters and how they work.

Can I manage communication via WhatsApp, email and Messenger at the same time?

Yes, thanks to Omnichannel inbox, all conversations are centralised in one place so you can respond to guests efficiently and on their preferred channel. This allows you to maintain a smooth flow of communication and manage all messages with ease.

Are newsletters sent via WhatsApp compliant with GDPR regulations?

Absolutely, all newsletters sent via WhatsApp are GDPR compliant and guarantee the protection of your guests' data.

Can I segment my guests and send personalised messages via WhatsApp?

Yes, you can also send profiled newsletters and mailings via WhatsApp. You can segment your guests according to their preferences and behaviour so that you can send personalised and relevant messages to each guest.

What are the advantages of WhatsApp over traditional emails?

WhatsApp offers significantly higher open and conversion rates than traditional emails. It enables immediate and personalised communication. With WhatsApp, the guest has the impression that they are interacting with a person who is familiar and close to them.

Do I need a WhatsApp business number?
No, it is not necessary to have a WhatsApp business number.